International shipping
Stretched canvas prints may have 5 – 7 business days of manufacturing time.
 Worldwide delivery: times and prices
Here are delivery times and approximate prices for various regions:
Region | Finland | Europe | USA & Canada | Asia, Australia, New Zealand, Israel | Latin America | The rest of the world |
Shipping provider | Matkahuolto | UPS | UPS & USPs | UPS | EMS | UPS & EMS |
Delivery time | 1-3 working days | 3-8 working days | 5-9 working days | 5-9 working days | 7-9 working days | 7-9 working days |
Calendars, up to 5 items in one shipment, the shipping price depends on the weight and shows up in the checkout | $15 | from $7, depending on the country | from $14, depending on the state | from $10, depending on the destination | $36 | from $15 depending on the destination |
Planner, up to 3 in one parcel | $ 15 | $ 17 | $ 10 to USA, $30 to Canada | $36 | $36 | $36 |
Posters and canvas without stretching, up to 10 items in one parcel | $15 | $17 | $28 | $40 | $50 | $40 |
Stretched canvas size S, up to 2 items in one parcel, the second parcel costs one-half of the regular price | $20 | $17 | $36 | $50 | $50 | $50 |
Stretched canvas size M, up to 2 items in one parcel, the second parcel costs one-half of the regular price | $20 | $26 | $46 | $63 | $50 | $63 |
Stretched canvas size L, up to 2 items in one parcel, the second parcel costs one-half of the regular price | $20 | $33 | $64 | $83 | $60 | $83 |
Depending on your country, you may be charged customs/import fees. Customs charges and fees are the sole responsibility of the purchaser; we are not responsible for any additional customs charges or fees once your package has left our facility. Unfortunately, there is no way we can tell how much these charges will be. Contact your local customs office for more information regarding your country’s customs policies.
Return and Exchange Policy
Each item from our shop is produced under the individual order and can be exchanged or refunded only in case of faulty (scratched, spotted) or damage during the shipping. We want to pay your attention to the fact that the color rendering of the purchased prints and posters may not match the color of the image on your monitor, which is not considered to be faulty. It depends on the individual settings of your computer and its technical specifications. If you receive a faulty or damaged item please claim the fault or damage within 5 days of delivery by email to shop@fatcatart.com to refund or to get the substitution. Please attach a photo of the damaged item with a detailed description of the problem.
If your order would be lost in sending (it happens very rarely), we will send you the same items again. The order is considered to be lost if it does not arrive at you in 1 month after the day we sent you. Please track your order and contact us if you see the delivery time is more than expected, we are happy to investigate the case immediately and find your parcel!
Please note that during pandemics restrictions delivery time may be extended, and it is beyond our control.
Be sure we aim to do our best for your satisfaction!
We answer your letters immediately when we see them, though our working time is from Monday to Friday, 10:00 – 18:00, Helsinki time (GMT+3:00). We reply to you on a daily manner during weekends.